Who I help
Virtual Assistant for Small Businesses & Start-ups
The flexible back-office support growing businesses need – without the cost and commitment of employing staff.
In a small business or start-up, the founder ends up doing everything – sales, delivery, admin, finance and the kitchen sink. It works for a while, but admin creeps in and starts stealing time from the work that actually grows the business.
ETC Virtual gives you dependable support you can turn up or down as you grow. Emma handles the day-to-day running of your back office so you can focus on customers, sales and building something.
How I help small businesses
- Inbox and email management
- Diary, bookings and appointment coordination
- Invoicing, expenses and polite payment chasing
- General admin, typing and document formatting
- Research, travel booking and supplier liaison
- Customer and client communication on your behalf
Why start-ups choose a VA first
Hiring is expensive and risky when you are still finding your feet. A VA gives you experienced support from day one, only for the hours you need, with no recruitment cost and no long-term commitment – so you stay lean while you grow.
What it means for you
Stay lean
Get real support without adding a salary, pension or office to your costs.
Scale flexibly
Turn hours up in busy periods and back down when things are quieter.
Focus on growth
Spend your time on customers and sales, not paperwork.
Frequently asked questions
I’m only just starting out – is a VA worth it?
Often yes – even a few hours a week frees you to focus on winning customers rather than admin. You only pay for what you use, so it scales with you from day one.
Can I start small and increase later?
Definitely. Many clients start with one or two tasks, then hand over more as trust builds. There is no minimum commitment beyond a sensible starting point we agree together.
What does it cost?
Pay as you go by the hour or take a monthly package, at typical UK rates of £35–£45 per hour. See the cost guide or book a free consultation.
Meet Emma
I provide remote business operations and executive support to founders, directors and small businesses. With 25+ years of commercial experience across banking, manufacturing, technology, HR, credit control and sales & account management, I integrate quickly into your systems and become a trusted, remote extension of your team.
Approved Member of The Society of Virtual Assistants since 2017 · ICO registered · Markel insured
Support that grows with you
Book a free consultation and Emma will help you work out where a VA could save you the most time.