Who I help
Virtual Assistant for Tradespeople
On the tools all day, doing admin all night? Let a VA handle the calls, quotes and invoices so you can down tools when the job’s done.
Builders, electricians, plumbers, joiners, landscapers – the work does not stop when you leave site. There are missed calls to return, quotes to write up, invoices to send and diaries to juggle, and it usually lands on your evening or your partner’s lap.
ETC Virtual gives tradespeople a reliable back office without hiring anyone. Emma answers the admin so you can focus on the job in front of you and actually clock off at the end of the day.
How I help trades businesses
- Returning missed calls and answering customer enquiries
- Writing up and sending quotes while they are still warm
- Raising invoices and chasing payment so you get paid on time
- Booking jobs and managing your diary around travel
- Ordering materials and chasing suppliers
- Keeping certificates, receipts and paperwork in order
Why trades choose a VA over a hire
You get help exactly when you need it – busy season up, quiet spells down – without a wage to pay every week. No office, no PAYE, no commitment. Just the admin handled so quotes go out fast and invoices get paid.
What it means for you
Win more work
Quotes that go out same day win more jobs than ones that wait until Sunday night.
Get paid on time
Invoices raised promptly and chased politely keep your cash flow healthy.
Reclaim your evenings
Down tools when the job’s done – the paperwork is handled.
Frequently asked questions
I’m rarely at a desk – how would this work?
That is exactly who this suits. You send jobs over by quick call, text, photo or voice note from site, and I turn them into quotes, invoices and bookings. No need to sit at a computer.
Can you answer my phone?
I can manage callbacks and enquiries and keep on top of messages so customers are not left waiting. Live call answering can be arranged depending on your setup – let’s talk it through.
What does it cost?
Pay only for the time you use, or take a small monthly package. Typical UK rates are £35–£45 per hour – see the cost guide or get a quote.
Meet Emma
I provide remote business operations and executive support to founders, directors and small businesses. With 25+ years of commercial experience across banking, manufacturing, technology, HR, credit control and sales & account management, I integrate quickly into your systems and become a trusted, remote extension of your team.
Approved Member of The Society of Virtual Assistants since 2017 · ICO registered · Markel insured
Get your evenings back
Book a free consultation and Emma will help you get the admin off site and out of your evenings.